The location and name of this setting in the BIOS can vary, check in the system user manual for the correct field for your system But if the device is not properly configured (remapped) to be controlled by the Intel® RST driver, the software will not detect it.Ĭonfirm Remapping is Enabled for the PCIe-M.2 port that contains the module. The Windows apps may be detecting the devices, as the Microsoft NVMe* driver has been loaded. This is can be due to an improperly configured system BIOS. Symptom 2: Windows* Device Manager and Disk Management detect the module, but the Intel® Optane™ memory supported applications do not. NoteĬhanging the SATA mode or Boot Mode requires an OS reinstallation The Installation Guide can also be referenced.
To re-enable acceleration, be sure to confirm all BIOS settings and procedure as defined by your system manufacturer. When complete the cursor will come back be patient.
Select 'Reset to non-Optane' or 'Deconcatenate' (if the volume wasn't disabled properly).Click the Intel® Optane™ memory module.Locate the Intel® Rapid Storage Technology page.Option 2: Reset the device through the BIOS Select/Highlight the device and click the option to 'Clear Metadata'.Install the Intel Rapid Storage Technology Application 'SetupRST' or the Intel® Optane™ Memory and Storage Management Application from the MS Store*.Uninstall the Intel® Optane™ Memory application, if installed.Option 1: Reset the device through the Intel® RST or Intel® Optane™ Memory and Storage Management application This may be due to the module still containing old data from an earlier volume. Device Manager under 'Disk Drives') or the Intel® Optane™ Memory application. Causes and recommended steps to resolve are explained.Ĭlick or the topic for details: Symptom 1: Module isn't detected in either Windows* (ex. Some common symptoms are described below. Refer to your system manufacturer for more details or specific guidance before proceeding to follow the steps below.Check Error Codes here, Error Codes and Messages While Using Intel® Optane™ Memory System Acceleration.This may result in the application stating there are no supported devices available. Check with the system vendor if it is unclear what type of Intel Optane Memory is present in the system.
Intel® Optane™ memory capable applications.While enabling system acceleration, you may encounter problems detecting the module within the:
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